Effective Date: 2/4/2026

Optimal Electric Pro LLC (“OEP,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you complete a form on our website or interact with our services.

1. Information We Collect

When you fill out a form, request information, or sign up for services through our website, we may collect the following types of information:

Personal Information: Name, phone number, email address, business name, physical address.
Service Information: Details about your project, service requests, inquiries, or appointments.
Consent Records: Documentation of your opt-in to receive SMS messages, emails, or phone calls.

2. How We Use Your Information

We use the information we collect to:

Provide requested services, quotes, or scheduling

Communicate with you regarding appointments, reminders, and service updates

Send SMS or email communications, including confirmations, reminders, service alerts, and occasional promotions

Improve our services, website functionality, and customer experience

3. SMS/Text Messaging Policy

By providing your phone number and opting in through our website or forms, you consent to receive SMS messages from Optimal Electric Pro, LLC, 1831 Alpine Dr, Clarksville, TN 37040. Messages may include appointment confirmations, reminders, service updates, and occasional marketing messages.

Message frequency varies based on user activity. Message and data rates may apply and are determined by your mobile carrier.

Opt-out: You may reply STOP at any time to unsubscribe from SMS messages.
Help: Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchase.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

Service providers who assist us in delivering our services

Third parties when required by law or to protect our rights, property, or safety

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations.

8. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at [email protected]

9. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.